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 Standard Bank Complaint

SUPPLIER

Standard Bank

INDUSTRY Banking
BRANCH / AREA ALL COUNTRY South Africa
TIME / DATE 09:35 Sat 4 Feb PERSON RESPONSIBLE
CUSTOMER raygun69 View all reports by user
PROBLEM

Incompetence

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INCIDENT Sat 4 Feb
HEADLINE

Your internet banking IS NOT FREE

For your PlusPlan account.

YOUR INTERNET BANKING IS NOT FREE.
(Or at least that is what I was told when opening an account at your midrand branch)

Please update your *** dam web site. Because it says "free".
SUPPLIER'S RESPONSE Standard Bank Time and Date 11:35:22 | Mon 6 Feb 12
Hello raygun69,

Thank you for your posting.

We sincerely apologise for any inconvenience caused.

Thank you for allowing us the opportunity to address your complaint. Please feel free to contact me should you have any concerns.

Have a great day.

Kind regards
Pragasen Pillay
Service recovery consultant
0860 101 101

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