Standard Bank Complaint
 SUPPLIER |
Standard Bank |
 INDUSTRY |
Banking |
| BRANCH / AREA | HOMELOANS | COUNTRY | South Africa |
| TIME / DATE | 09:41 Thu 9 Feb | PERSON RESPONSIBLE | HOMELOANS |
| CUSTOMER | Tammy1128 | View all reports by user |
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5
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| PROBLEM | Feedback / Response |
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| INCIDENT | Thu 9 Feb | ||
| HEADLINE | STANDARD BANK HOMELOANS SERVICE *****!!! |
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STANDARD BANK HOMELOANS CONTINUOUSLY SUPPLIES TERRIBLE SERVICE> NOT SURE WHAT IS HAPPENING WITH THIS DIVISION B UT THE PERSON HEADING UP THAT DIVISIOJN SHOULD BE FIRED COS NO-ONE KNOW WHAT IS HAPOPENING THERE FROM DEPARTMENT TO DEPARTMENT. I HAVE HAD 5 BAD EXPERIENCES IN THE PAST 6 MONTHS. |
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| SUPPLIER'S RESPONSE | Standard Bank | Time and Date | 16:10:47 | Thu 9 Feb 12 |
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Hello Tammy1128, We appreciate you bringing this matter to our attention. Kindly accept our sincere apology for the service breakdown you experienced with our Home loans department. As per telephone conversation between you and Jonathan Moses at our office earlier today, this matter has been addressed and a resolution provided to you. Kind regards Zuziwe Mdingi |Home loans Service Recovery Unit |Tel: 0860 101 101 |email : CustomerRelations@standardbank.co.za |
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