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 Standard Bank Complaint

SUPPLIER

Standard Bank

INDUSTRY Banking
BRANCH / AREA complaints department/ca... COUNTRY South Africa
TIME / DATE 13:58 Thu 9 Feb PERSON RESPONSIBLE Amanda
CUSTOMER SONALI View all reports by user
PROBLEM

not getting back empty...

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INCIDENT Thu 9 Feb
HEADLINE

REALLY PATHETIC NO WORDS TO DESCRIBE THIS BANK

THE COMPLAINT WAS LOGGED ON THE 11 jANUARY 2012 WITH REGARDS TO THE collection call centre that is calling my husband inconnection with a loan which he doesnt even have with standard. MAY THE SOLUTION TO THIS IS TO CLOSE ALL DEALINGS WITH STADARD BANK AS AMANDA CALLED N PROMISED HIGH AND LOW THAT SHE WILL GET IS SORTED WAT MANAGER IS SHE PATHETIS THIS IS WHY THE STAFF THERE IS SO USELESS AND RUDE NO CONTROLL.
SUPPLIER'S RESPONSE Standard Bank Time and Date 15:39:15 | Fri 10 Feb 12
Hello SONALI,

I trust you are well.

With reference to my email sent, kindly be advised your matter is receiving attention. Once I receive feedback, I will revert to you.

Should you have further enquiries in the regards, please do not hesitate to contact me.

Many Thanks,
Kaylash Baaliah (Miss)
Complaint Resolution Centre
CustomerRelations@standardbank.co.za
0860 101 101

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