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 Standard Bank Complaint

SUPPLIER

Standard Bank

INDUSTRY Banking
BRANCH / AREA durban COUNTRY South Africa
TIME / DATE 00:24 Thu 9 Feb PERSON RESPONSIBLE
CUSTOMER maponela View all reports by user
15 
PROBLEM

blacklisting after paying

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INCIDENT Thu 9 Feb
HEADLINE

judgement after paying for the credit card

i had a credit card with standard bank and have paid it on the 10 october 2007 and now they have a judgement against me.when i contacted them they sent me a letter saying that i have paid them in full and when i ask about he judgement i was told to contact their lawyers who putted the judgement and those lawyers refered me back to standard bank
SUPPLIER'S RESPONSE Standard Bank Time and Date 14:07:24 | Thu 9 Feb 12
Hello maponela,

I trust you are well.

With reference to our telephone conversation today, kindly be advised that your matter has been addressed. Once I recieve feedback, I will revert to you.


Should you have further enquiries in this regard, please do not hesitate to contact me.

Many Thanks,
Kaylash Baaliah (Miss)
Complaint Resolution Centre
CustomerRelations@standardbank.co.za
0860 101 101

UPDATED RESPONSE Standard Bank Time and Date 12:18:45 | Mon 20 Feb 12
Hello maponela,

I trust you are well.

As per my email sent, your matter has been addressed and an outcome has been provided.

Should you have further enquiries in the regards, please do not hesitate to contact me.

Many Thanks,
Kaylash Baaliah (Miss)
Complaint Resolution Centre
CustomerRelations@standardbank.co.za
0860 101 101

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