Standard Bank Complaint
 SUPPLIER |
Standard Bank |
 INDUSTRY |
Banking |
| BRANCH / AREA | CALL CENTRE | COUNTRY | South Africa |
| TIME / DATE | 15:03 Wed 8 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | duran24 | View all reports by user |
 0
5
|
| PROBLEM | Call Centre!! |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Wed 8 Feb | ||
| HEADLINE | HOLDING 20MIN'S FOR THE AGENTS TO CUT CALLS |
||
| i HELD ON THE NUMBER 0861001868 for 20min's.... and when a agent picked ,then then dropped the call... ITS NOT THE FIRST TIME... LET ALONE NO ASSISTANCE FROM THE BRANCH.... STANDARD BANK IS A USELESS BANK... I SWEAR I AM CLOSING ALL ACCOUNTS IF I DONT GET FEEDBACK FROM YOU USELESS BUSINESS!!! | |||
| SUPPLIER'S RESPONSE | Standard Bank | Time and Date | 12:24:28 | Thu 9 Feb 12 |
|
Hello duran24, I trust you are well. With reference to my email sent to you, please provide the information requested. Once this information is obtained, I can effectively assist with your complaint. I await you response. Many Thanks, Kaylash Baaliah (Miss) Complaint Resolution Centre CustomerRelations@standardbank.co.za 0860 101 101 |
|||
| UPDATED RESPONSE | Standard Bank | Time and Date | 13:53:31 | Mon 13 Feb 12 |
|
Hello duran24, I trust you are well. As per our telephone conversation today, the relevant feedback and an outcome has been provided. Should you have any concerns in this regard, please do not hesitate to contact me. Many Thanks, Kaylash Baaliah (Miss) Complaint Resolution Centre CustomerRelations@standardbank.co.za 0860 101 101 |
|||
Relevant content (Last 5 Call Centre!! Problems)
 |
(( • )) Supplier's response | ||
|
|
|||
|
|
|||
|
|
|||
 |
Facebook Application
