Standard Bank Complaint
 SUPPLIER |
Standard Bank |
 INDUSTRY |
Banking |
| BRANCH / AREA | Norwood | COUNTRY | South Africa |
| TIME / DATE | 15:45 Thu 9 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | tuttut | View all reports by user |
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3
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| PROBLEM | Repairs / Servicing |
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| INCIDENT | Thu 9 Feb | ||
| HEADLINE | Broken ATM costs me! |
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My card was retained by an ATM in Norwood tue to technical reasons. Now I have to go to the bank, stand in the queue, pay for the new card and most importantly, have to LEARN A NEW INTERNET NUMBER!!! All because a standard bank ATM was malfunctioning. That is not good service. |
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| SUPPLIER'S RESPONSE | Standard Bank | Time and Date | 10:03:55 | Fri 10 Feb 12 |
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Hello tuttut, Thank you for your posting. We sincerely apologise for any inconvenience caused. I have tried to contact you to no availability. I will keep trying. Have a great day. Kind regards Pragasen Pillay Service recovery consultant 0860 101 101 |
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| UPDATED RESPONSE | Standard Bank | Time and Date | 13:06:03 | Fri 10 Feb 12 |
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Hello tuttut, Thank you for allowing us the opportunity to address your complaint. We apologise that the outcome was not to your satisfaction. Have a great day. Kind regards Pragasen Pillay Service recovery consultant 0860 101 101 |
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Relevant content (Last 5 Repairs / Servicing Problems)
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08:44:38 Fri 25 May 12
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(( • )) Supplier's response | ||
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