Standard Bank Conversion
Standard Bank |
Banking | ||
| BRANCH / AREA | sms | COUNTRY | South Africa |
| TIME / DATE | 06:20 Tue 24 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | cathywilson | View all reports by user |
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| PROBLEM | . |
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| INCIDENT | Mon 23 Jan | ||
| HEADLINE | sms balances during the night |
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| sms balances being sent during night and early hours of the morning | |||
| SUPPLIER'S RESPONSE | Standard Bank | Time and Date | 09:55:26 | Tue 24 Jan 12 |
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Hello cathywilson, Thank you for your posting. We sincerely apologise for any inconvenience caused. The matter has been resolved as discussed. Please feel free to contact me should you have any further concerns. Have a great day. Kind regards Pragasen Pillay Service recovery consultant 0860 101 101 |
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| UPDATED RESPONSE | Standard Bank | Time and Date | 08:59:53 | Fri 27 Jan 12 |
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Hello cathywilson, Thank you for your feedback and allowing us the opportunity to rectify the matter. Have a great day. Kind regards Pragasen Pillay Service recovery consultant 0860 101 101 |
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| CUSTOMER'S FEEDBACK | cathywilson | Time and Date | 20:03:46 | Thu 26 Jan 12 |
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Over the Moon:
i was phoned the day after posting complaint on this website and issue has been resolved thank you |
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Relevant content (Last 5 **** Problems)
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(( • )) Supplier's response | ||
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(( • )) Updated response | ||
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