Standard Bank Conversion
 SUPPLIER |
Standard Bank |
 INDUSTRY |
Banking |
| BRANCH / AREA | credit card | COUNTRY | South Africa |
| TIME / DATE | 09:05 Fri 13 Jan | PERSON RESPONSIBLE | i dont know |
| CUSTOMER | zaahidval | View all reports by user |
 3
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Fri 13 Jan | ||
| HEADLINE | ****** messd up my debit order |
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I received a limit increase from you guys recently and now all of a sudden my debit order has been amended to take off the full due amount i recently had a debit order loaded for a fixed 1000.00 pm this is bull i need this rectified today oh your call centre service does not work it rejects my exp date each time i call so now i can never get tru to you |
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| SUPPLIER'S RESPONSE | Standard Bank | Time and Date | 11:22:57 | Fri 13 Jan 12 |
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Hello zaahidval, Thank you for your posting. Please note that further details have been requested from you via email in order for us to address your concerns. We await your response. Best regards Complaint Resolution Centre 0860 101 101 011 636 8860 (fax) ComplaintResolutionCentre@standardbank.co.za |
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| UPDATED RESPONSE | Standard Bank | Time and Date | 15:26:45 | Wed 18 Jan 12 |
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Hello zaahidval, Please send and e-mail to me with the copy of your ID. | Joseph Fallie | Consultant, Card Division | Service Recovery Unit | Standard Bank South Africa |(: +27 11 299 4024 | 7: +27 11 631 8943 | : joseph.fallie@standardbank.co.za |
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| CUSTOMER'S FEEDBACK | zaahidval | Time and Date | 07:26:05 | Wed 18 Jan 12 |
| Quite Impressed: I am still waiting for joseph or jacob to inform me where to forward my copy of ID | |||
Relevant content (Last 5 Billing / Accounts Problems)
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