Standard Bank Conversion
 SUPPLIER |
Standard Bank |
 INDUSTRY |
Banking |
| BRANCH / AREA | rustenrburg | COUNTRY | South Africa |
| TIME / DATE | 10:21 Thu 12 Jan | PERSON RESPONSIBLE | legal department |
| CUSTOMER | Mosetsagape | View all reports by user |
 2
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| PROBLEM | bad service |
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| INCIDENT | Thu 12 Jan | ||
| HEADLINE | bad service |
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| i had a cheque account with std bank, now i dicided not to use it anymore. i just get a call on monday from the lawyers they want to take me to credit beareu bacause i am owing the bank R2800. for not using the bank.i need your help because how can i been taken to the bereau for not using the bank.i did not borrow any money with them. | |||
| SUPPLIER'S RESPONSE | Standard Bank | Time and Date | 16:28:46 | Thu 12 Jan 12 |
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Hello Mosetsagape , I trust all is well. Further to my email, kindly be advised that i am investigating your complaint and will provide you with feedback shortly. Your patience is greatly appreciated. Kind regards Mpho Khumalo Complaints Resolution Centre Service Recovery Unit 0861 101 101 |
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| UPDATED RESPONSE | Standard Bank | Time and Date | 10:32:30 | Wed 1 Feb 12 |
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Hello Mosetsagape , I trust all is well. Thank you for the feedback provided. it is greatly appreciated. Should you require further assistance, please do not hesitate to contact me. Kind regards Mpho Khumalo Complaints Resolution Centre Service Recovery Unit 0861 101 101 |
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| CUSTOMER'S FEEDBACK | Mosetsagape | Time and Date | 12:49:12 | Tue 31 Jan 12 |
| Quite Impressed: hi i am very impressed about the service you took time to investigate about the matter and you even shown the reason why the account was in arreas. | |||
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