Spur Steak Ranches Compliment
 SUPPLIER |
Spur Steak Ranches |
 INDUSTRY |
Restaurant |
| BRANCH / AREA | Northmead Square | COUNTRY | South Africa |
| TIME / DATE | 07:25 Thu 2 Feb | PERSON RESPONSIBLE | Sammy |
| CUSTOMER | lizalessel | View all reports by user |
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| NATURE | Going the Extra Mile |
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| INCIDENT | Thu 12 Jan | ||
| HEADLINE | What an awesome night |
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A While back we went to spur and had a pretty bad night there because of a bottle of tomato sauce. We hadnt been back in a while, but decided to go last night. I didnt say a word about the previous incident, but obviously it wasnt forgotten, because from the time we got there to the time we left we received the most amazing service. The food was the best we had ever had. Sammy, I really want to thank you so much for all that you did for us. It certainly wasnt expected, but we really appreciate it. Thanks for taking the time out to remember us and make our evenining so pleasant. Keep it up guys. Its good to know that each customer is important to you. We will definitely be back soon. |
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| SUPPLIER'S RESPONSE | Spur Steak Ranches | Time and Date | 15:24:43 | Mon 6 Feb 12 |
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Hello lizalessel, We are delighted that Sammy and her team attended to you and would like to reiterate that even when mistakes happen - it's how you recover from them that count. Thank you for your continued support and feedback. Kind regards Bev Cornwell Customer Care Manager |
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