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  On hold for over 15 minutes?
SUPPLIER
South African Airways INDUSTRY Air Travel
SPECIFIC AREA
 Cape Town
DATE OF INCIDENT
Mon 5 May 08
LOCATION
 South Africa  
USERNAME
 crmsoda 
TIME / DATE
 12:29:59 Mon 5 May 08
TOTAL POSTS   2

0
2
THE INCIDENT

What do you have to do to get a tax invoice out of SAA for a previous flight? Myself and my colleague are trying all morning and have been on hold for probably a total of 30 minutes already. Are they going to pay our phone bill? Are they going to take our call? Are they going to help us out?

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