Simba Complaint
 SUPPLIER |
Simba |
 INDUSTRY |
Consumables |
| BRANCH / AREA | non applicable | COUNTRY | South Africa |
| TIME / DATE | 14:32 Wed 3 Aug | PERSON RESPONSIBLE | |
| CUSTOMER | louisa84 | View all reports by user |
 0
3
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| PROBLEM | Damaged Goods |
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| INCIDENT | Wed 3 Aug | ||
| HEADLINE | 2 chips in my packet |
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I purchased a strip of Tomato Fritos in the month of May and to my dismay discovered that one of the packets had only two chips in them. I had called the call center to complain, was given a reference a number and told a voucher will be sent. I called again in the month of June, three weeks later to let them know that nothing had been received, I was again given a number and told the voucher is being sent. I called again in July another 3 weeks and to date have not received a thing. I had given my postal, physical and work address. I still have all the reference numbers. I am very disappointed at the lack of service from Simba, no followup and no apologies. |
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Relevant content (Last 5 Damaged Goods Problems)
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(( • )) Supplier's response | ||
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