Shoprite Complaint
 SUPPLIER |
Shoprite |
 INDUSTRY |
Retail |
| BRANCH / AREA | Roodepoort | COUNTRY | South Africa |
| TIME / DATE | 09:15 Mon 6 Feb | PERSON RESPONSIBLE | Neo and Pertunia |
| CUSTOMER | sehlab_n | View all reports by user |
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5
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| PROBLEM | Hygiene |
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| INCIDENT | Sun 5 Feb | ||
| HEADLINE | shocking service |
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| I live in Roodepoort and Shoprite is the closest retail shop, so as much as i hate Shoprite sometimes im forced to pop in there,the first thing i do is pick some bannanas put them in a plastic bag and wait about 3 minutes for someone to weigh the banannas for me but because im in such a hurry i go around looking for the person and luckily -i find him, he weighs the banannas for me, no apology no greeting and then he lives then on the scale even thoug he could see that i streached out my hand to teach for them, fine i take them and continue with my shopping, i get to the Queue - very long as usual but there is only three tills working , i get to the front of the line as i was about to put my things on the counter i realise that its is disgustngly fulthy, so my husband asks the cashier to please wipe it for us then she looks at us in a very scary way and says to us "im not going to liave this till unattended so if you dont want to pay please allow the next customer to pay" then she called the customer behind us and served her then i gote really disrespected, i asked for the manager, she called some girl and said she is a supervisor -worse attitude from her | |||
| SUPPLIER'S RESPONSE | Shoprite | Time and Date | 15:49:02 | Wed 8 Feb 12 |
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Hello sehlab_n, Thank you for your e-mail in which you inform us of your bad experience at Shoprite Roodepoort. The details will be forwarded to the regional manager for further investigation. He will contact you shortly. Regards Rica de Vos |
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