Shoprite Complaint
 SUPPLIER |
Shoprite |
 INDUSTRY |
Retail |
| BRANCH / AREA | claremont | COUNTRY | South Africa |
| TIME / DATE | 09:45 Sat 21 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | Ghafoorah | View all reports by user |
 0
1
|
| PROBLEM | poor service |
 Post this report to your Facebook page Post this report to your Twitter page
|
|
| INCIDENT | Sat 21 Jan | ||
| HEADLINE | Money market transfer |
||
| On 20/01/12 my girlfriend sent a third party to send me money using your quick and easy service up to this point everything was good. on 21/01/12 i went to shoprite claremont to collect the money i was advise i need to know the persons name who sent it. (NO WHERE ON YOUR WEBSITE DO THEY EVER MENTION IT ONCE THAT THIS IS A REQUIREMENT) which in my opinion is mis leading. the staff at your claremont is unfriendly and not very helpful. be sure this will be the last time i avail of this service and i will tell my friends and family that the kind of service the " Shoprite" deliver is well below standard. | |||
| SUPPLIER'S RESPONSE | Shoprite | Time and Date | 10:09:48 | Mon 23 Jan 12 |
|
Hello Ghafoorah, Thank you for visiting the Hellopeter website to bring to our attention that you have had an unpleasant experience in our Claremont store. Shoprite realises the importance of offering quality products and superior service in a customer-friendly environment. Therefore, the matter will be reported to the Divisional Manager in charge of this store, in order for a thorough investigation to be launched. We will be in contact with you shortly regarding the outcome thereof. We thank you for taking the time and effort to communicate with us. It is only with the help of customers such as yourself that we can strive to improve the overall shopping experience of our customers. Kind regards, Amanda du Preez |
|||
Relevant content (Last 5 POOR SERVICE Problems)
 |
|||
|
|
|||
|
|
(( • )) Supplier's response | ||
|
|
(( • )) Supplier's response | ||
|
|
(( • )) Supplier's response |
Facebook Application
