Shoprite Complaint
 SUPPLIER |
Shoprite |
 INDUSTRY |
Retail |
| BRANCH / AREA | alberton | COUNTRY | South Africa |
| TIME / DATE | 08:36 Mon 30 Jan | PERSON RESPONSIBLE | store manager |
| CUSTOMER | khaile | View all reports by user |
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| PROBLEM | Bad Attitude |
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| INCIDENT | Sat 28 Jan | ||
| HEADLINE | Bad Customer Service at Shoprite - Albeton Mall |
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| i dont believe the bad experience i just recieved at Shoprite in alberton, i was a minute late and kindly asked the security guy to let me in and he refused, i then i asked to speak to the store manager, who came and did not bother to listen to what i have to say, infact he came and closed the door himself, what happened to puting the customer first. it was just a minute and there were so many clients inside, its hurting because i passed many stores from where i was to get there. | |||
| SUPPLIER'S RESPONSE | Shoprite | Time and Date | 16:25:05 | Mon 30 Jan 12 |
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Hello khaile, Thank you for bringing this matter to our attention. Your concerns have been forwarded to the Divisional Manager of the Gauteng Division to investigate and attend to this matter. You will be contacted shortly with feedback in this regard. We thank you for taking the time and effort to communicate with us. It is only with the help of customers such as yourself that we continuously strive to improve the overall shopping experience of our customers. Kind Regards Annie Akkers |
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