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Schenker South Africa - Customer Feedback and Analysis

Shown below are the statistics for Schenker South Africa based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment ddddd (1) 50%
Complaint (1) 50%
Customer Compliment Complaint
1. burnerli10
2. kinvest01
Customer Feedback to Supplier Responses (last 12 months): 1 reports
Chart
Over the moon Over the moon (0) 0%
Quite Impressed Quite Impressed (0) 0%
Indifferent Indifferent (0) 0%
Not Impressed Not Impressed (0) 0%
Utterly Disgusted Utterly Disgusted (1) 100%
Nature of complaints (last 12 months): 1 reports - Schenker South Africa
Billing/Accounts (1) 100% Billing/Accounts
Other (0) 0% Other
Chart
Nature of complaints (last 12 months): 1502 reports - Courier Industry Analysis
Bad Attitude (97) 6% Bad Attitude
Billing/Accounts (41) 3% Billing/Accounts
Booking Query (8) 1% Booking Query
Breach of Contract (33) 2% Breach of Contract
Call Centre!! (50) 3% Call Centre!!
Damaged Goods (28) 2% Damaged Goods
Feedback/Response (87) 6% Feedback/Response
Late/No Delivery (576) 38% Late/No Delivery
Other (527) 35% Other
Chart
Out of Stock Out of Stock (1) 0%
Passing the Buck Passing the Buck (35) 2%
Pricing/Barcodes Pricing/Barcodes (7) 0%
Repairs/Servicing Repairs/Servicing (8) 1%
Spam Spam (4) 0%

Please note: All Reports & Stats fall away after 12 months

 
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