SARS Complaint
 SUPPLIER |
SARS |
 INDUSTRY |
Government |
| BRANCH / AREA | RISSIK STREET JHB | COUNTRY | South Africa |
| TIME / DATE | 14:30 Thu 19 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | lawret | View all reports by user |
 0
2
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| PROBLEM | TOTAL INCOMPETENCE |
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| INCIDENT | Thu 19 Jan | ||
| HEADLINE | WHAT TO DO NOW |
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I STARTED A QUERY WITH SARS IN NOVEMBER 2010 AT WHICH STAGE THEY SAID THEY HAD SORTED IT OUT. IN NOVEMBER 2011 I FOUND OUT ON E-FILING THAT I HAD A PROBLEM, WHICH AT NO TIME HAD BEEN COMMUNICATED TO ME. I WENT INTO SARS RISSIK STREET 3 TIMES IN DECEMBER 2011 6 HOURS OF WASTED WORK TIME. I WAS EVENTUALLY TOLD THAT MY MEDICAL CLAIMS WERE SORTED OUT AFTER MUCH SCANNING, PHOTOCOPYING ETC. I LEFT ON THE UNDERSTANDING THAT A REBATE WOULD BE FORTHCOMING IN 21 DAYS. I FORTUNATELY ASKED THEM TO STAMP ALL MY DOCUMENTS AS PROOF THAT I HAD BEEN THERE. I NOW FIND OUT THAT THEY HAVE A BACKLOG AND I MUST RE-ENQUIRE AT THE BEGINNING OF FEBRUARY. I AM 70 YEARS OLD AND FAIL TO UNDERSTAND WHY I AM NOT ABLE TO SUBMIT MEDICAL CLAIMS AFTER HAVING BEEN HOSPITALISED FOR 3 WEEKS. THIS MAKES ME VERY RELUCTANT TO EVER SUBMIT ANY OTHER THAN MY IRP5 AFTER HAVING BEEN A SOUTH AFRICAN TAX PAYER FOR 50 ODD YEARS THIS IS A FIRST AND LAST. I HOPE SARS IS NOT GOING THE WAY OF ALL GOVERNMENT DEPARTMENTS |
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