SARS Complaint
 SUPPLIER |
SARS |
 INDUSTRY |
Government |
| BRANCH / AREA | Cape Town | COUNTRY | South Africa |
| TIME / DATE | 09:20 Fri 6 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | lightside | View all reports by user |
 0
4
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| PROBLEM | poor service |
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| INCIDENT | Fri 6 Jan | ||
| HEADLINE | Incompetency |
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I was requested to update banking details. Not sure why. Went in to branch this morning, discovered that the only reason was because my account type had changed to a cheque account - 4 years ago(but they had previously made refunds) I tried to update details, but was told I need a rates account or lease ( if renting). I did not have the original request from SARS with me, which I now see does not specify that rates or lease is required, only ,I quote: "Original proof of residential address, for example a municipal account..... " I now have to go back and stand in a queue again..... |
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Relevant content (Last 5 Poor Service Problems)
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(( • )) Supplier's response | ||
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(( • )) Supplier's response |
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