SARS Complaint
 SUPPLIER |
SARS |
 INDUSTRY |
Government |
| BRANCH / AREA | BRANCH | COUNTRY | South Africa |
| TIME / DATE | 10:42 Mon 16 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | Chrisderman | View all reports by user |
 0
3
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Mon 16 Jan | ||
| HEADLINE | CHANGE BANKING DETAILS WITHOUT MY NOTICE |
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SARS SENT ME A LETTER REQUESTING ME TO CHANGE MY BANKING DETAILS, I AM BUSY WITH THE PROCESS OF OPENING MY OWN ACCOUNT, THE ACCOUNT THAT I USED TO USE I AM NO LONGER USING, I HAD PUT MY BROTHER IN LAW ACCOUNT UP FOR SARS SO THAT THEY CAN TRANSFER MY FUNDS INTO HIS ACCOUNT UNTIL I GET MY OWN BANK ACCOUNT AGAIN. SARS THEN DECIDED, ON THEIR OWN DECISION, TO TRANSFER THE AMOUNT DUE TO ME TO MY OLD ACCOUNT ON MY 2008 & 2009 RETURNS, MYNEW ACCOUNT PROVIDED WAS IGNORED. SARS THEN TOLD ME IT IS NOT THEIR PROBLEM, BUT WHEN SARS ASKS YOU TO CONFIRM BANKING DETAILS, NO FUNDS SHOULD BE RELEASED INTO ANY ACCOUNT UNTIL BANKING DETAILS ARE APPROVED. NOW THEY TOLD ME IT IS NOT THEIR PROBLEM, THEY WONT FIX THE PROBLEM AND I HAVE TO FIX IT MYSELF!! IT IS NOT MY ERROR AS I AM BUSY CONFIRMING MY DETAILS BUT THEY HAVE ALREADY TRANSFERRED MY REFUND TO MY OLD ACCOUNT WITHOUT MY CONSENT. THE PERSON I SPOKE TO IS BERNARD LUTHULI FROM THE CALL CENTRE.. WHAT A BRILIANT SARS SYSTEM WE HAVE GOT, THEY HAVE NO ACKNOWLEGEMENT, I AM SURE I AM NOT THE FIRST TO HAVE THIS PROBLEM. TREVOR VAN WYK |
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