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SAB Medical Scheme - Customer Feedback and Analysis

Shown below are the statistics for SAB Medical Scheme based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment ddddd (0) 0%
Complaint (2) 100%
Customer Compliment Complaint
1. Fredhart01
2. mikaten01
Customer Feedback to Supplier Responses (last 12 months): 0 reports

No data to display.

Nature of complaints (last 12 months): 2 reports - SAB Medical Scheme
Billing/Accounts (1) 50% Billing/Accounts
Other (1) 50% Other
Chart
Nature of complaints (last 12 months): 4811 reports - Medical Aid Industry Analysis
Bad Attitude (160) 3% Bad Attitude
Billing/Accounts (1281) 27% Billing/Accounts
Booking Query (15) 0% Booking Query
Breach of Contract (166) 3% Breach of Contract
Call Centre!! (280) 6% Call Centre!!
Damaged Goods (2) 0% Damaged Goods
Expiry Date (10) 0% Expiry Date
Feedback/Response (605) 13% Feedback/Response
Hygiene (2) 0% Hygiene
Chart
Late/No Delivery Late/No Delivery (166) 3%
Other Other (1917) 40%
Out of Stock Out of Stock (2) 0%
Passing the Buck Passing the Buck (170) 4%
Pricing/Barcodes Pricing/Barcodes (17) 0%
Repairs/Servicing Repairs/Servicing (11) 0%
Spam Spam (7) 0%

Please note: All Reports & Stats fall away after 12 months

 
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