SAA Complaint
 SUPPLIER |
SAA |
 INDUSTRY |
Air Travel |
| BRANCH / AREA | OR Tambo | COUNTRY | South Africa |
| TIME / DATE | 15:11 Wed 18 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | AngelaC_ZA | View all reports by user |
 0
3
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Wed 18 Jan | ||
| HEADLINE | RIP OF FOR EXCESS LUGGAGE |
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| I am booked on a Lufthansa flight, which is now being operated by SAA. I am taking 100 people on a trip to Munich. As the group leader I advised that I had extra luggage (SA flags and branding material) and was told by Lufthansa that I would pay 50 Euros for an extra bag of 23kg, and now SAA have advised that they will charge R261 PER KG which is R6000 for that same bag (instead of say R600 which is roughly the 50 Euros). I cannot believe this difference in price. | |||
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