SAA Complaint
SAA |
Air Travel | ||
| BRANCH / AREA | JOHANNESBURG | COUNTRY | South Africa |
| TIME / DATE | 14:20 Sat 4 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | MACH | View all reports by user |
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| PROBLEM | STOLEN ITEM |
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| INCIDENT | Sat 4 Feb | ||
| HEADLINE | CAMERA STOLEN FROM LUGGAGE BAG |
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I was on flight SA317 on the 4th February going to Cape Town. My luggage bag was sequenced 134 with ETKT10832116550478. When i opened my luggage bag i realized that it was tempered with and that my vanity bag was open. I then realized that my Canon Camera worth R7000 was stolen from my bag. I'm sure you will appreciate the fact that this is a serious act of lack of integrity from the SAA staff. It is a pity that as South Africans we are made NOT to trust in our own brands due to the calibre of people we employ and our poor quality of risk management. I would like SAA to advise on how they are going to sort this issue as I have lost an expensive item in their care. As it stands now, I and my family will not be traveling SAA again. |
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