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Sa Express - Customer Feedback and Analysis

Shown below are the statistics for Sa Express based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (3) 9%
Complaint (29) 91%
Customer Compliment Complaint
1. Vanjan01
2. hfrahm01
3. jordanrobert01
4. vimalmorar01
5. sunshine_2201
Nature of complaints (last 12 months): 29 reports - Sa Express
Bad Attitude (10) 34% Bad Attitude
Booking Query (1) 3% Booking Query
Breach of Contract (1) 3% Breach of Contract
Damaged Goods (1) 3% Damaged Goods
Late/No Delivery (4) 14% Late/No Delivery
Other (10) 34% Other
Passing the Buck (1) 3% Passing the Buck
Pricing/Barcodes (1) 3% Pricing/Barcodes
Chart
Nature of complaints (last 12 months): 2398 reports - Air Travel Industry Analysis
Bad Attitude (312) 13% Bad Attitude
Billing/Accounts (152) 6% Billing/Accounts
Booking Query (224) 9% Booking Query
Breach of Contract (87) 4% Breach of Contract
Call Centre!! (104) 4% Call Centre!!
Damaged Goods (61) 3% Damaged Goods
Expiry Date (4) 0% Expiry Date
Feedback/Response (144) 6% Feedback/Response
Hygiene (11) 0% Hygiene
Chart
 Late/No Delivery Late/No Delivery (164) 7%
Other Other (1032) 43%
Out of Stock Out of Stock (3) 0%
Passing the Buck Passing the Buck (47) 2%
Pricing/Barcodes Pricing/Barcodes (38) 2%
Repairs/Servicing Repairs/Servicing (10) 0%
Spam Spam (5) 0%
Back

Please note: All Reports & Stats fall away after 12 months

 
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