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 Ramsurjoo And Du Plessis... Conversion

SUPPLIER

Ramsurjoo And Du Pl...

INDUSTRY Other
BRANCH / AREA N/A COUNTRY South Africa
TIME / DATE 13:20 Mon 19 Sep PERSON RESPONSIBLE
CUSTOMER David v View all reports by user
PROBLEM

Billing / Accounts

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INCIDENT Mon 19 Sep
HEADLINE

Account query

Good day

I have been making payments on my wifes FNB Credit card to Coombe & Associates, since the account was handed over for collection, however when I phoned to get an acount balance I was told that the account had been handed over Ramsurjoo And Du Plessis Inc. I duly contacted your company to find out when you took over the account, the lady said she eill get back to me, but to this date I have had no reply.

I need to find out as I may have been making uneccessary payments to coombe and if so they need to refund me so that I can pay the money into your account

The account I have been paying into is ABSA Acc 4075890585 Br 632005

I was never notified that the account was been handed to a new firm and have had no communication

Please advise ASAP
SUPPLIER'S RESPONSE Ramsurjoo And Du Plessis... Time and Date 15:42:56 | Mon 19 Sep 11
Hello David v,

Mr du Plessis (Director) Spoke to Mr Vermaak to get more information.
Company will furnish information to him as soon as possible.
As Mr Vermaak could not remember the name of the person he spoke to at our office, it is difficult to follow up and investigate.
CUSTOMER'S FEEDBACK David v Time and Date 07:56:58 | Thu 22 Sep 11
Quite Impressed: They contacted me immediately to resolve my query and am just waiting for my statement which they have requested from bank

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