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Quicksure - Customer Feedback and Analysis

Shown below are the statistics for Quicksure based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (10) 26%
Complaint (28) 74%
Customer Compliment Complaint
1. Towobolag02
2. asibabes02
3. zandile8101
4. keithlesh01
5. Mr Wolf01
Customer Feedback to Supplier Responses (last 12 months): 10 reports
Chart
 Over the moon Over the moon (2) 20%
Quite Impressed Quite Impressed (2) 20%
Indifferent Indifferent (2) 20%
Not Impressed Not Impressed (3) 30%
Utterly Disgusted Utterly Disgusted (1) 10%
Nature of complaints (last 12 months): 28 reports - Quicksure
Bad Attitude (5) 18% Bad Attitude
Billing/Accounts (2) 7% Billing/Accounts
Breach of Contract (5) 18% Breach of Contract
Feedback/Response (6) 21% Feedback/Response
Other (6) 21% Other
Repairs/Servicing (4) 14% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 15578 reports - Insurance Industry Analysis
Bad Attitude (409) 3% Bad Attitude
Billing/Accounts (997) 6% Billing/Accounts
Booking Query (9) 0% Booking Query
Breach of Contract (479) 3% Breach of Contract
Call Centre!! (384) 2% Call Centre!!
Competitions (9) 0% Competitions
Damaged Goods (52) 0% Damaged Goods
Expiry Date (8) 0% Expiry Date
Feedback/Response (1293) 8% Feedback/Response
Chart
 Hygiene Hygiene (1) 0%
Late/No Delivery Late/No Delivery (345) 2%
Other Other (10409) 67%
Out of Stock Out of Stock (2) 0%
Passing the Buck Passing the Buck (343) 2%
Pricing/Barcodes Pricing/Barcodes (54) 0%
Repairs/Servicing Repairs/Servicing (706) 5%
Spam Spam (78) 1%
Back

Please note: All Reports & Stats fall away after 12 months

 
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