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Quality Vacation Club (qvc) - Customer Feedback and Analysis

Shown below are the statistics for Quality Vacation Club (qvc) based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment ddddd (22) 14%
Complaint (135) 86%
Customer Compliment Complaint
1. regret5963313
2. abp03
3. Kuhlula103
4. CameronMorris03
5. frederik123111
Customer Feedback to Supplier Responses (last 12 months): 42 reports
Chart
Over the moon Over the moon (4) 10%
Quite Impressed Quite Impressed (10) 24%
Indifferent Indifferent (3) 7%
Not Impressed Not Impressed (3) 7%
Utterly Disgusted Utterly Disgusted (22) 52%
Nature of complaints (last 12 months): 135 reports - Quality Vacation Club (qvc)
Bad Attitude (9) 7% Bad Attitude
Billing/Accounts (17) 13% Billing/Accounts
Booking Query (14) 10% Booking Query
Breach of Contract (24) 18% Breach of Contract
Competitions (1) 1% Competitions
Feedback/Response (12) 9% Feedback/Response
Other (49) 36% Other
Out of Stock (4) 3% Out of Stock
Passing the Buck (4) 3% Passing the Buck
Chart
Spam Spam (1) 1%
Nature of complaints (last 12 months): 944 reports - TimeShare Industry Analysis
Bad Attitude (47) 5% Bad Attitude
Billing/Accounts (114) 12% Billing/Accounts
Booking Query (65) 7% Booking Query
Breach of Contract (91) 10% Breach of Contract
Call Centre!! (14) 1% Call Centre!!
Competitions (11) 1% Competitions
Expiry Date (1) 0% Expiry Date
Feedback/Response (115) 12% Feedback/Response
Hygiene (1) 0% Hygiene
Chart
Late/No Delivery Late/No Delivery (18) 2%
Other Other (427) 45%
Out of Stock Out of Stock (6) 1%
Passing the Buck Passing the Buck (21) 2%
Pricing/Barcodes Pricing/Barcodes (2) 0%
Repairs/Servicing Repairs/Servicing (1) 0%
Spam Spam (10) 1%

Please note: All Reports & Stats fall away after 12 months

 
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