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Q-Photo - Customer Feedback and Analysis

Shown below are the statistics for Q-Photo based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (27) 53%
Complaint (24) 47%
Customer Compliment Complaint
1. vhofhu11
2. doreendp11
3. DeandraMarais02
4. Col8601
5. tyrone_z01
Customer Feedback to Supplier Responses (last 12 months): 13 reports
Chart
 Over the moon Over the moon (4) 31%
Quite Impressed Quite Impressed (6) 46%
Indifferent Indifferent (2) 15%
Not Impressed Not Impressed (0) 0%
Utterly Disgusted Utterly Disgusted (1) 8%
Nature of complaints (last 12 months): 24 reports - Q-Photo
Bad Attitude (4) 17% Bad Attitude
Billing/Accounts (2) 8% Billing/Accounts
Damaged Goods (1) 4% Damaged Goods
Feedback/Response (2) 8% Feedback/Response
Late/No Delivery (10) 42% Late/No Delivery
Other (5) 21% Other
Chart
Nature of complaints (last 12 months): 28714 reports - Retail Industry Analysis
Bad Attitude (3834) 13% Bad Attitude
Billing/Accounts (2597) 9% Billing/Accounts
Booking Query (38) 0% Booking Query
Breach of Contract (410) 1% Breach of Contract
Call Centre!! (325) 1% Call Centre!!
Competitions (81) 0% Competitions
Damaged Goods (2185) 8% Damaged Goods
Expiry Date (308) 1% Expiry Date
Feedback/Response (1500) 5% Feedback/Response
Chart
 Hygiene Hygiene (316) 1%
Late/No Delivery Late/No Delivery (1519) 5%
Other Other (11787) 41%
Out of Stock Out of Stock (977) 3%
Passing the Buck Passing the Buck (509) 2%
Pricing/Barcodes Pricing/Barcodes (742) 3%
Repairs/Servicing Repairs/Servicing (1414) 5%
Spam Spam (172) 1%
Back

Please note: All Reports & Stats fall away after 12 months

 
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