Pick 'n Pay Compliment
 SUPPLIER |
Pick 'n Pay |
 INDUSTRY |
Retail |
| BRANCH / AREA | farrarmere | COUNTRY | South Africa |
| TIME / DATE | 19:42 Wed 8 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | pangaea | View all reports by user |
2
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| NATURE | Refund |
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| INCIDENT | Wed 8 Feb | ||
| HEADLINE | Nice refund policy |
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I like Pick'n Pay (the whole franchise) policy to refund the full amount if the price is wrong. Now, most of the prices are correct and you pay for what you see. In other stores you have to be very careful because you think you buy stuff with a good price and when you get home you realize the price paid is more than you saw it in the store. Keep it up Pick'n Pay. |
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| SUPPLIER'S RESPONSE | Pick 'n Pay | Time and Date | 13:59:48 | Thu 9 Feb 12 |
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Hello pangaea, We really appreciate this feedback and hope you have many happy return visits to our stores. Please keep in touch with me if there is anything I can do for you or any way we can make for a pleasant shopping experience for you at Pick 'n Pay. We value you as a Pick 'n Pay customer and are committed to improve continually our service levels. Kindest regards Mmapula Sebati Customer Care msebati@pnp.co.za Pick 'n Pay Customer Relations reference number 8000385776. |
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| UPDATED RESPONSE | Pick 'n Pay | Time and Date | 14:00:16 | Thu 9 Feb 12 |
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Hello pangaea, We really appreciate this feedback and hope you have many happy return visits to our stores. Please keep in touch with me if there is anything I can do for you or any way we can make for a pleasant shopping experience for you at Pick 'n Pay. We value you as a Pick 'n Pay customer and are committed to improve continually our service levels. Kindest regards Mmapula Sebati Customer Care msebati@pnp.co.za Pick 'n Pay Customer Relations reference number 8000385776. |
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