Pick 'n Pay Complaint
 SUPPLIER |
Pick 'n Pay |
 INDUSTRY |
Retail |
| BRANCH / AREA | white river branch | COUNTRY | South Africa |
| TIME / DATE | 07:30 Thu 9 Feb | PERSON RESPONSIBLE | pick and pay management |
| CUSTOMER | adiladada | View all reports by user |
 0
1
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| PROBLEM | no trolleys with baby ... |
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| INCIDENT | Tue 7 Feb | ||
| HEADLINE | sorry moms no shopping no trolleys available |
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| I wenttothepick and pay thismorning to get some stuff,when I got there I could not find a single trolley with a baby seat to put my sleeping baby into . I went inside to ask for a trolley but was told by the management that they only have 2 baby trolleys for the whole store and I will just have to wait. I was really disgusted by the attitude and sevice of pick and pay towards mothers with small babies. more should be done to help small children. | |||
| SUPPLIER'S RESPONSE | Pick 'n Pay | Time and Date | 14:20:10 | Thu 9 Feb 12 |
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Hello adiladada, Thank you for your comments. A Senior Pick n Pay Manager will be in contact with you shortly to address your concerns. Kind regards Mmapula Sebati msebati@pnp.co.za Customer Care Pick n Pay Customer Relations reference number 8000385840. |
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| UPDATED RESPONSE | Pick 'n Pay | Time and Date | 14:21:11 | Thu 9 Feb 12 |
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Hello adiladada, Thank you for your comments. A Senior Pick n Pay Manager will be in contact with you shortly to address your concerns. Kind regards Mmapula Sebati msebati@pnp.co.za Customer Care Pick n Pay Customer Relations reference number 8000385840. |
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