Pick 'n Pay Complaint
 SUPPLIER |
Pick 'n Pay |
 INDUSTRY |
Retail |
| BRANCH / AREA | Craighall | COUNTRY | South Africa |
| TIME / DATE | 18:55 Mon 6 Feb | PERSON RESPONSIBLE | Management |
| CUSTOMER | llb | View all reports by user |
 0
6
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| PROBLEM | Hygiene |
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| INCIDENT | Mon 6 Feb | ||
| HEADLINE | Hygience sadly lacking |
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| As I work close by, I regularly frequent this store, cnr Jan Smuts Ave & Lancaster, Craighall. On a number of occasions since last year I have seen flies settling on food in the bakery department. Bakery staff don't even bother to swat them. I have also brought this to Management's attention on numerous occasions. I'm told they are aware that the pizza slices attract flies! I have suggested covering the confectionery with nets or dome covers - but sadly, nothing gets done and the problem persists. I am disgusted by this total disregard for hygiene. Perhaps we now need to notify the Health Department? | |||
| SUPPLIER'S RESPONSE | Pick 'n Pay | Time and Date | 08:12:57 | Wed 8 Feb 12 |
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Hello llb, Thank you for your comments. A Senior Pick n Pay Manager will be in contact with you shortly to address your concerns. We value you as a Pick n Pay customer and are committed to improve our service levels continually. Kind regards Mmapula Sebati msebati@pnp.co.za Customer Care . Pick n Pay Customer Relations reference number 8000383044. |
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| UPDATED RESPONSE | Pick 'n Pay | Time and Date | 08:13:59 | Wed 8 Feb 12 |
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Hello llb, Thank you for your comments. A Senior Pick n Pay Manager will be in contact with you shortly to address your concerns. We value you as a Pick n Pay customer and are committed to improve our service levels continually. Kind regards Mmapula Sebati msebati@pnp.co.za Customer Care . Pick n Pay Customer Relations reference number 8000383044. |
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| CUSTOMER'S FEEDBACK | llb | Time and Date | 07:58:57 | Wed 28 Mar 12 |
| Indifferent: I had quite a bit of feedback from Head Office but the problem still persists. The store evidently refuses to cover the food to protect it from flies. | |||
Relevant content (Last 5 Hygiene Problems)
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