Pick 'n Pay Complaint
 SUPPLIER |
Pick 'n Pay |
 INDUSTRY |
Retail |
| BRANCH / AREA | Bedworthpark, Vanderbijl... | COUNTRY | South Africa |
| TIME / DATE | 07:41 Thu 9 Feb | PERSON RESPONSIBLE | Nthlantla/Kuben |
| CUSTOMER | Mon42 | View all reports by user |
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Thu 9 Feb | ||
| HEADLINE | CELLPHONE DEPARTMENT CHANGE UPGRADE CONTRACT |
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| Reference number 8000371047, I reported the cellphone department on the 26th of January 2012 already we are at 9 February with no luck. I think this is very bad service, not one person of PICK A PAY didnt even contact me at all. Well you cant complain about the service because there is none | |||
| SUPPLIER'S RESPONSE | Pick 'n Pay | Time and Date | 14:35:25 | Thu 9 Feb 12 |
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Hello Mon42, I do apologize for the delay in corresponding with you regarding your query. I have made a follow up with the senior management responsible. You will be contact shortly to address your concerns. Kind regards Mmapula Sebati msebati@pnp.co.za Customer Care Pick n Pay Customer Relations reference number 8000371047. |
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| UPDATED RESPONSE | Pick 'n Pay | Time and Date | 14:36:55 | Thu 9 Feb 12 |
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Hello Mon42, I do apologize for the delay in corresponding with you regarding your query. I have made a follow up with the senior management responsible. You will be contact shortly to address your concerns. Kind regards Mmapula Sebati msebati@pnp.co.za Customer Care Pick n Pay Customer Relations reference number 8000371047. |
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| CUSTOMER'S FEEDBACK | Mon42 | Time and Date | 08:43:10 | Mon 13 Feb 12 |
| Utterly Disgusted: This complaint is taking to long to be resolved! Ref no 8000371047, I would not advise any of my friends, employees etc to go to Pick n Pay for anything anymore. I really dont know what to do? They want to penalise me for their employees mistake. Maybe the complaints board or newspaper the next step or the Credit Board. They just dont care to give a service to a customer at all. I've already lodge this complaint on the 26th of January with no luck!!! | |||
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