Pick 'n Pay Complaint
 SUPPLIER |
Pick 'n Pay |
 INDUSTRY |
Retail |
| BRANCH / AREA | Lynhurst | COUNTRY | South Africa |
| TIME / DATE | 10:03 Thu 9 Feb | PERSON RESPONSIBLE | Manager |
| CUSTOMER | Mr Thema | View all reports by user |
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| PROBLEM | Bad Attitude |
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| INCIDENT | Thu 9 Feb | ||
| HEADLINE | 0119111525 |
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On Tuesday the 7th I went to pick and pay with my little boy to buy fruits for my wife. They had mangos at R4.99 in the shelves, but at the till they came with a new price of R7.99. Obviously I wanted to pay the price that was on the shelves. The lady was so rude she told me that they can't lose money because of me. She won't sell them to me at that price If I want to leave I can leave. My problem is way they have two prices? Her stuff even confirmed that they sell them for R4.99. I was very sad and left |
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| SUPPLIER'S RESPONSE | Pick 'n Pay | Time and Date | 15:53:42 | Thu 9 Feb 12 |
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Hello Mr Thema, Thank you for your comments. A Senior Pick n Pay Manger will be in contact with you shortly to address your concerns. We value you as a Pick n Pay customer and are committed to improve our service levels continually. Kind regards Mmapula Sebati msebati@pnp.co.za Customer Care Pick n Pay Customer Relations reference number 8000386078. |
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| UPDATED RESPONSE | Pick 'n Pay | Time and Date | 15:55:34 | Thu 9 Feb 12 |
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Hello Mr Thema, Thank you for your comments. A Senior Pick n Pay Manger will be in contact with you shortly to address your concerns. We value you as a Pick n Pay customer and are committed to improve our service levels continually. Kind regards Mmapula Sebati msebati@pnp.co.za Customer Care Pick n Pay Customer Relations reference number 8000386078. |
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