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PG Medical Scheme - Customer Feedback and Analysis

Shown below are the statistics for PG Medical Scheme based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
Compliment ddddd (0) 0%
Complaint (1) 100%
Customer Compliment Complaint
1. NoBS01
Customer Feedback to Supplier Responses (last 12 months): 1 reports
Chart
Over the moon Over the moon (0) 0%
Quite Impressed Quite Impressed (0) 0%
Indifferent Indifferent (0) 0%
Not Impressed Not Impressed (0) 0%
Utterly Disgusted Utterly Disgusted (1) 100%
Nature of complaints (last 12 months): 1 reports - PG Medical Scheme
Other (1) 100% Other
Chart
Nature of complaints (last 12 months): 4802 reports - Medical Aid Industry Analysis
Bad Attitude (160) 3% Bad Attitude
Billing/Accounts (1279) 27% Billing/Accounts
Booking Query (15) 0% Booking Query
Breach of Contract (165) 3% Breach of Contract
Call Centre!! (280) 6% Call Centre!!
Damaged Goods (2) 0% Damaged Goods
Expiry Date (10) 0% Expiry Date
Feedback/Response (605) 13% Feedback/Response
Hygiene (2) 0% Hygiene
Chart
Late/No Delivery Late/No Delivery (166) 3%
Other Other (1912) 40%
Out of Stock Out of Stock (2) 0%
Passing the Buck Passing the Buck (169) 4%
Pricing/Barcodes Pricing/Barcodes (17) 0%
Repairs/Servicing Repairs/Servicing (11) 0%
Spam Spam (7) 0%

Please note: All Reports & Stats fall away after 12 months

 
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