PG Glass Conversion
 SUPPLIER |
PG Glass |
 INDUSTRY |
Motor |
| BRANCH / AREA | fourways | COUNTRY | South Africa |
| TIME / DATE | 21:43 Thu 3 Nov | PERSON RESPONSIBLE | |
| CUSTOMER | rick123 | View all reports by user |
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| PROBLEM | Damaged Goods |
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| INCIDENT | Tue 25 Oct | ||
| HEADLINE | PG Glass damages inside of brand new car!!! |
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| I took my brand new Mercedes C class worth R500,000 into PG glass Fourways for them to fit Llumar smash and grab window tinting, i ordered the 35%, 150 micron film. I completely trusted them with my car, which i now regret!!! Soon after i collected it i released the shoddy workmanship, it looks as if they stuck a screw driver into the seat which tore the leather and then did the same on the inside of the passenger door!! I also noticed scratches on the Llumar film that they applied! I took the car back to show the manager, a week later he still hasn't bothered to contact me back! i then called the head office to complain and also have not heard from them! My brand new car now looks second hand! I am shocked and would NEVER take any of my other cars to PG Glass Fourways! | |||
| SUPPLIER'S RESPONSE | PG Glass | Time and Date | 12:57:54 | Wed 9 Nov 11 |
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Hello rick123, I would to apologise for the service received and the inconvenience caused. I understand that we have assist you by getting a qualified upholstrer involved in order to rectify the damages that has occured. I thank you for reporting this complaint and alowing us the oppertunity to rectify the problem. As discussed telephinically, please contact me emmediately if there are any further concerns. Kind Regards Jeandri Van Schalkwyk PG Head Ofice |
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| CUSTOMER'S FEEDBACK | rick123 | Time and Date | 12:26:56 | Wed 7 Dec 11 |
| Utterly Disgusted: this has still not been resolved, the upholster has ruined the inside of my car! still waiting to meet with PG Glass, as of today they have just cancelled the appointment we were supposed to have an hour late! This has resulted in my father changing flights as well as myself cancelling meetings to accommodate this! | |||
Relevant content (Last 5 Damaged Goods Problems)
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