PG Glass Complaint
 SUPPLIER |
PG Glass |
 INDUSTRY |
Motor |
| BRANCH / AREA | Centurion | COUNTRY | South Africa |
| TIME / DATE | 13:01 Wed 11 Jan | PERSON RESPONSIBLE | Donavan |
| CUSTOMER | Rizelda | View all reports by user |
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| PROBLEM | Late / No Delivery |
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| INCIDENT | Wed 11 Jan | ||
| HEADLINE | Getting a windscreen replaced |
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Hi I recall getting bad service from PG Glass a few years ago. When I logged a complain on Hello Peter, I all of a sudden got service. I logged a call for my car windscreen in December. When I called, I stuggled to get through, or when I got through, people promised to call back, but never did. My husband then went to PG to get a windscreen call logged. I then got an SMS, and had to phone a few times to get this arranged. First we had to wait for stock, again nobody phoned me back. On Monday I managed to make an appointment. I was prepared to come to our Centurion offices to get my windscreen replaced. I asked to get it done in the morning, AND I arranged this a few days before. I have now phoned 3 times, and are getting promised, but still no people to replace the windscreen? It is 13:00 now? Please help? Rizelda |
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