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PartServe - Customer Feedback and Analysis

Shown below are the statistics for PartServe based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (3) 15%
Complaint (17) 85%
Customer Compliment Complaint
1. Frustrated!01
2. Juliab10
3. daniebotes01
4. ishie01
5. abboyj01
Nature of complaints (last 12 months): 17 reports - PartServe
Bad Attitude (3) 18% Bad Attitude
Billing/Accounts (1) 6% Billing/Accounts
Damaged Goods (2) 12% Damaged Goods
Feedback/Response (2) 12% Feedback/Response
Other (2) 12% Other
Out of Stock (1) 6% Out of Stock
Repairs/Servicing (6) 35% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 9450 reports - Other Industry Analysis
Bad Attitude (812) 9% Bad Attitude
Billing/Accounts (932) 10% Billing/Accounts
Booking Query (43) 0% Booking Query
Breach of Contract (401) 4% Breach of Contract
Call Centre!! (125) 1% Call Centre!!
Competitions (57) 1% Competitions
Damaged Goods (476) 5% Damaged Goods
Expiry Date (20) 0% Expiry Date
Feedback/Response (535) 6% Feedback/Response
Chart
 Hygiene Hygiene (55) 1%
Late/No Delivery Late/No Delivery (1027) 11%
Other Other (3921) 41%
Out of Stock Out of Stock (59) 1%
Passing the Buck Passing the Buck (151) 2%
Pricing/Barcodes Pricing/Barcodes (66) 1%
Repairs/Servicing Repairs/Servicing (648) 7%
Spam Spam (122) 1%
Back

Please note: All Reports & Stats fall away after 12 months

 
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