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Pampers - Customer Feedback and Analysis

Shown below are the statistics for Pampers based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (2) 2%
Complaint (83) 98%
Customer Compliment Complaint
1. karinben02
2. Tnoble02
3. heinmar01
4. NMcQueen01
5. AndreavR01
Nature of complaints (last 12 months): 83 reports - Pampers
Bad Attitude (1) 1% Bad Attitude
Call Centre!! (1) 1% Call Centre!!
Damaged Goods (42) 51% Damaged Goods
Feedback/Response (8) 10% Feedback/Response
Hygiene (1) 1% Hygiene
Late/No Delivery (1) 1% Late/No Delivery
Other (28) 34% Other
Pricing/Barcodes (1) 1% Pricing/Barcodes
Chart
Nature of complaints (last 12 months): 1772 reports - Consumables Industry Analysis
Bad Attitude (92) 5% Bad Attitude
Billing/Accounts (39) 2% Billing/Accounts
Booking Query (1) 0% Booking Query
Breach of Contract (17) 1% Breach of Contract
Call Centre!! (10) 1% Call Centre!!
Competitions (55) 3% Competitions
Damaged Goods (330) 19% Damaged Goods
Expiry Date (70) 4% Expiry Date
Feedback/Response (116) 7% Feedback/Response
Chart
 Hygiene Hygiene (73) 4%
Late/No Delivery Late/No Delivery (63) 4%
Other Other (787) 44%
Out of Stock Out of Stock (43) 2%
Passing the Buck Passing the Buck (20) 1%
Pricing/Barcodes Pricing/Barcodes (14) 1%
Repairs/Servicing Repairs/Servicing (21) 1%
Spam Spam (21) 1%
Back

Please note: All Reports & Stats fall away after 12 months

 
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