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 Pampers Complaint

SUPPLIER

Pampers

INDUSTRY Consumables
BRANCH / AREA durban COUNTRY South Africa
TIME / DATE 20:24 Sat 4 Feb PERSON RESPONSIBLE
CUSTOMER Nadia0407 View all reports by user
PROBLEM

Damaged Goods

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INCIDENT Sat 4 Feb
HEADLINE

Defected Pampers Nappies

Hello Peter,

I have been a loyal customer of Pampers for umpteen years and so to are my family members and friends.Recently i have purchased the size 4 & now the size 5 nappies Active Baby and utterly disappointed in the quality of the diapers.That we are now opting to try the competitor nappy brand.

The Pampers nappies padding is seperated and the excretions are seeping through the cover the gel crystals are evident that you if my baby's nappy should to tear this could be a fatal incident should he put this chemical into his mouth.

As parents we are dissappointed in the product of our son's nappies and wonder if this could be the cause of his first strain of nappy rash which he never expirienced on the Newborn Premium care, active baby 2 & 3. I had asked a friend of mine to compare her nappy and guess whats its the same, if you take the nappy up to the light you would see what i mean.Yesterday we bought the size 5 Premium care and this nappy is beautiful so why can't the Active baby nappy be the same quality as it was prior to this??Hows does this go through QC?Where does the expiry date reflect on the diapers?

Truly disgruntled!

Regards,

Nadia.

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