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 Pampers Complaint

SUPPLIER

Pampers

INDUSTRY Consumables
BRANCH / AREA Johannesburg COUNTRY South Africa
TIME / DATE 12:36 Mon 17 Oct PERSON RESPONSIBLE
CUSTOMER mphoza1 View all reports by user
PROBLEM

Feedback / Response

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INCIDENT Mon 17 Oct
HEADLINE

BAD SERVICE AT ITS BEST

I am very disappointed in the service I received from Pampers (Proctor and Gamble). I cannot believe that after so many years of loyalty from me and my family they failed to resolve a simple issue. I have an 11 month old baby and as usual I bought a packet of Nappies for the month. To my surprise it was not up too par when it comes to standards.
I contacted them and informed them only to find more surprises. I was asked to mail through the faulty nappies of which I did. And till today I have not received any feedback. This complaint was laid on the 01st of
September. My question to them then is do they expect more mothers to be loyal. I am truly disapointed.

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