Outsurance Compliment
Outsurance |
Insurance | ||
| BRANCH / AREA | Claims Department | COUNTRY | South Africa |
| TIME / DATE | 14:15 Wed 25 Jan | PERSON RESPONSIBLE | Maudie-Anne Senuma & ... |
| CUSTOMER | ZaniN | View all reports by user |
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| NATURE | Going the Extra Mile |
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| INCIDENT | Wed 25 Jan | ||
| HEADLINE | Excellent customer service from Claims Dept |
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| Last year I had the unfortunate experience of being in an accident. Outsurance and its staff however ensured that the claims process was anything but traumatic. Maudie-Anne Senuma went the extra mile to make sure that everything went smoothly while Francois from the legal department updated me regularly on the progress of my claim and discussions with the other parties insurance company. I've always been happy with Outsurance, but after this, I will wholeheartedly recommend the company to anybody who is with another company. Thank you Maudie-Anne and Francois! | |||
| SUPPLIER'S RESPONSE | Outsurance | Time and Date | 14:48:05 | Wed 25 Jan 12 |
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Hello ZaniN, We truly appreciate this true and heartfelt testimony of great service you have received from all involved! Your kind words are much appreciated and will mean the world to both Maudi-Anne as well as Stephan. Regards Dinky |
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| CUSTOMER'S FEEDBACK | ZaniN | Time and Date | 08:33:33 | Tue 31 Jan 12 |
| Quite Impressed: Great | |||
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23:02:25 Thu 24 May 12
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