Outsurance Conversion
 SUPPLIER |
Outsurance |
 INDUSTRY |
Insurance |
| BRANCH / AREA | Gauteng | COUNTRY | South Africa |
| TIME / DATE | 08:51 Fri 2 Dec | PERSON RESPONSIBLE | Phumelelo |
| CUSTOMER | pvtbryan | View all reports by user |
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Fri 2 Dec | ||
| HEADLINE | 10+ weeks and not received my money Ref 75335884 |
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Hi there I'd like to complain about the service level of outsurance, I've been waiting patiently for more than 8 weeks and nothing happened so far. No one is getting back to me regarding this matter. Every time Phumelelo states that he'll get back to me and I'm still waiting. Please tell him to do his job. Can someone please let me know if I'm going to wait forever and a day. Regards Richard |
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| SUPPLIER'S RESPONSE | Outsurance | Time and Date | 09:28:52 | Fri 2 Dec 11 |
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Hello pvtbryan, The service you describe does indeed sound terrible! I was not successful in reaching you telephonically yet, and left my contact detail on your voicemail. I have also forwarded my contact detail to you via e-mail. I would really appreciate if you could respond provide me with more detail in order to assist you. Regards Dinky |
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| CUSTOMER'S FEEDBACK | pvtbryan | Time and Date | 19:59:36 | Tue 31 Jan 12 |
| Over the Moon: Solved my problem very fast. Thanks to all including Mr Verster | |||
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