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One Call Insurance Brokers - Customer Feedback and Analysis

Shown below are the statistics for One Call Insurance Brokers based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (1) 20%
Complaint (4) 80%
Customer Compliment Complaint
1. calter02
2. mpumedla01
3. Johannes 198501
4. leoliegravenor10
Customer Feedback to Supplier Responses (last 12 months): 1 reports
Chart
 Over the moon Over the moon (0) 0%
Quite Impressed Quite Impressed (0) 0%
Indifferent Indifferent (0) 0%
Not Impressed Not Impressed (0) 0%
Utterly Disgusted Utterly Disgusted (1) 100%
Nature of complaints (last 12 months): 4 reports - One Call Insurance Brokers
Late/No Delivery (3) 75% Late/No Delivery
Other (0) 0% Other
Repairs/Servicing (1) 25% Repairs/Servicing
Chart
Nature of complaints (last 12 months): 15565 reports - Insurance Industry Analysis
Bad Attitude (408) 3% Bad Attitude
Billing/Accounts (997) 6% Billing/Accounts
Booking Query (9) 0% Booking Query
Breach of Contract (479) 3% Breach of Contract
Call Centre!! (384) 2% Call Centre!!
Competitions (9) 0% Competitions
Damaged Goods (52) 0% Damaged Goods
Expiry Date (8) 0% Expiry Date
Feedback/Response (1294) 8% Feedback/Response
Chart
 Hygiene Hygiene (1) 0%
Late/No Delivery Late/No Delivery (345) 2%
Other Other (10397) 67%
Out of Stock Out of Stock (2) 0%
Passing the Buck Passing the Buck (342) 2%
Pricing/Barcodes Pricing/Barcodes (54) 0%
Repairs/Servicing Repairs/Servicing (706) 5%
Spam Spam (78) 1%
Back

Please note: All Reports & Stats fall away after 12 months

 
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