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Ocean Basket - Customer Feedback and Analysis

Shown below are the statistics for Ocean Basket based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (75) 24%
Complaint (236) 76%
Customer Compliment Complaint
1. HayleyB02
2. gregfraser11
3. armanie02
4. scarecrow911
5. brian t11
Nature of complaints (last 12 months): 236 reports - Ocean Basket
Bad Attitude (71) 30% Bad Attitude
Billing/Accounts (1) 0% Billing/Accounts
Booking Query (2) 1% Booking Query
Breach of Contract (1) 0% Breach of Contract
Damaged Goods (5) 2% Damaged Goods
Expiry Date (2) 1% Expiry Date
Feedback/Response (4) 2% Feedback/Response
Hygiene (21) 9% Hygiene
Late/No Delivery (11) 5% Late/No Delivery
Chart
 Other Other (107) 45%
Out of Stock Out of Stock (2) 1%
Passing the Buck Passing the Buck (6) 3%
Pricing/Barcodes Pricing/Barcodes (3) 1%
Nature of complaints (last 12 months): 6437 reports - Restaurant Industry Analysis
Bad Attitude (1258) 20% Bad Attitude
Billing/Accounts (120) 2% Billing/Accounts
Booking Query (41) 1% Booking Query
Breach of Contract (48) 1% Breach of Contract
Call Centre!! (2) 0% Call Centre!!
Competitions (5) 0% Competitions
Damaged Goods (67) 1% Damaged Goods
Expiry Date (24) 0% Expiry Date
Feedback/Response (179) 3% Feedback/Response
Chart
 Hygiene Hygiene (343) 5%
Late/No Delivery Late/No Delivery (206) 3%
Other Other (3886) 60%
Out of Stock Out of Stock (88) 1%
Passing the Buck Passing the Buck (61) 1%
Pricing/Barcodes Pricing/Barcodes (57) 1%
Repairs/Servicing Repairs/Servicing (36) 1%
Spam Spam (16) 0%
Back

Please note: All Reports & Stats fall away after 12 months

 
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