Ocean Basket Complaint
 SUPPLIER |
Ocean Basket |
 INDUSTRY |
Restaurant |
| BRANCH / AREA | Edenmeadows | COUNTRY | South Africa |
| TIME / DATE | 16:11 Sat 7 Jan | PERSON RESPONSIBLE | Owner |
| CUSTOMER | imuthien | View all reports by user |
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| PROBLEM | Bad Attitude |
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| INCIDENT | Sat 7 Jan | ||
| HEADLINE | Ignored for 15 minutes and told **** Off. |
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My wife and I went for lunch at Ocean Basket Edenmeadows. A waiter showed us to our seats and we waited patiently for service. One couple arrived and a waiter arrived and took their order. After some time another group a father and his two sons arrived and they were helped by another waiter. This prompted me to ask for the manager because we waited for 15 minutes already. The owner of Greek or Portugues decent apologised and took our drinks order. We waited and a waiter Max came and took our meal order. My wife was upset and wanyed to leave because the other patrons orders arrived before ours, and she told the waiter that the service was pathetic.The owner arrived and told us that if we were not satisfied with his service that we must find someplace else to go. My wife and I then stood and went to the reception to pay. The owner wanted to charge us for everything that we ordered and I swanted to pay for what I consumed. He than told us if we could not afford to pay for the bill to **** off. My wife and I left as we did not want to be embarrased further. |
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