NPDA Complaint

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SUPPLIER	NPDA	INDUSTRY	Financial
BRANCH / AREA	Pretoria	COUNTRY	South Africa
TIME / DATE	07:56 Wed 14 Dec	PERSON RESPONSIBLE	NPDA
CUSTOMER	thembinkwana	View all reports by user	0 2
PROBLEM	not paying my creditor...	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Wed 14 Dec
HEADLINE	I need urgent help
I need urgent help! The NPDA was instructed to pay Iemas(vehicle finance) R2700 and they have been paying R1300.I have proof of the initial summary which my debt counsellor gave them.In July no creditors were paid at all.Now i have received summons from Iemas stating that my car is being repossessed. they say the NPDA must sort it out as it is not their(Iemas) 's problem.I am very disappointed with the way that the NPDA treated my account. They are supposed to help us not get us in more trouble.I am running out of time now as Iemas is demanding R14900 from me immediately(R8000 arrears and R7000 legal fees!)they say if i don't pay immediately they are continuing with the repossession. Can you see how much trouble the NPDA has got me into? What am i supposed to do now as i am expecting people to come and repossess my car anytime now. Add a new NPDA Report Inappropriate report?
SUPPLIER'S RESPONSE	NPDA	Time and Date	08:18:39 \| Wed 14 Dec 11
Hello thembinkwana, Good day We will urgently investigate and provide proper feedback once done.
UPDATED RESPONSE	NPDA	Time and Date	09:16:15 \| Mon 19 Dec 11
Hello thembinkwana, Good day I refer to you complaint on Hello Peter and would like to reply as follow: 1. Your monthly contribution is R3942 and we received the following payments; a. 2/3/2011 R3942 b. 16/5/2011 R2500 (partial payment) c. 27/6/2011 R3942 d. 29/8/2011 R3950 e. 28/10/2011 R3945 2. We did not receive payments for the following month and I need you to provide me with proof of payment for these months: a. April 2011 b. June 2011 c. August 2011 d. October 2011 e. December 2011 3. The fact that we did not receive and distribute funds during this month's is reason enough for creditors to terminate. 4. If you make a short payment, our system distribute funds on a pro-rata basis and not according to the proposed amount. Example May 2011 5. According to our records there was a proposal to Iemas Vehicle finance and home for R1618.72 and not as stipulated by you for an amount of R2700. See attached proposal that was sent to the creditors. 6. Our system short paid Iemas with R284 for 4 months due to monthly contributions not being exactly as agreed. Whenever the payment is less or more than the agreed monthly contribution, a pro-rata distri