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SUPPLIER	NPDA	INDUSTRY	Financial
BRANCH / AREA	EAST London	COUNTRY	South Africa
TIME / DATE	14:44 Wed 26 Oct	PERSON RESPONSIBLE
CUSTOMER	tranderee	View all reports by user	2 1
PROBLEM	Money not reflecting	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Wed 26 Oct
HEADLINE	Payment Not Being Allocated
I made a payment at the end of Sep (27 Sep). I made a mistake on the reference number. Upon realizing this I contacted my debit counciller who informed NPDA and provided them with a proof of payment. It has been a month now and the money is still not reflecting on creditors side. This is not acceptable. Add a new NPDA Report Inappropriate report?
SUPPLIER'S RESPONSE	NPDA	Time and Date	15:39:46 \| Wed 26 Oct 11
Hello tranderee, Good day Mr Randeree As per my communication with you today. Payment received with incorrect reference number. No request send by your debt councilor regarding this matter. I received proof of payment from yourself and payment was recon to correct reference as per my proof of payment. Please contact me if you need anymore information. Kind Regards Amanda
CUSTOMER'S FEEDBACK	tranderee	Time and Date	09:30:28 \| Sat 29 Oct 11
Over the Moon: Amanda was very helpful in sorting out query. Responded to my complaint with in 15min and had resolved issue with in 15 min of response. Good to know that there are ppl out there who take their job seriously.