Nokia Complaint
 SUPPLIER |
Nokia |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | Paddocks | COUNTRY | South Africa |
| TIME / DATE | 16:27 Mon 12 Dec | PERSON RESPONSIBLE | |
| CUSTOMER | Chris22ct | View all reports by user |
 1
3
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| PROBLEM | Repairs / Servicing |
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| INCIDENT | Mon 12 Dec | ||
| HEADLINE | Breach of contract and refuse to repair |
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| My phone has a problem but carried on using it. Did get a bit of water on it but after it already had problem. I carried on using it few more months when decided to rather take it in. Now cause of the "water damage" which is none as phone worked fine aferwards other than already existing problem, they will not reapir is as warranty is void. Now fine i understand they cannot take my word for it but have done research and the problem is a common one with phone that is a faulty chip. Now i understand I'll have to pay for repair but now they are refusing point blanck to reapir the phone. This is in breach of my contract which states any repair out of warranty i will have to pay for. Thats fine but refuse to reapir the screen point blanck. Have contacted nokia aswel and also waiting their reply to confirm the common default and to inform them of the poor service given by one of their agents. I will not ****down and let another cellphone company get away with it. I have still to check up on the new customer protection act. Surely they have to still provide me with support. | |||
Relevant content (Last 5 Repairs / Servicing Problems)
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