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 Nokia Complaint

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Nokia

INDUSTRY Telecommunications
BRANCH / AREA 1035 COUNTRY South Africa
TIME / DATE 10:18 Wed 21 Dec PERSON RESPONSIBLE
CUSTOMER Christiaanes View all reports by user
PROBLEM

Damaged Goods

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INCIDENT Tue 16 Aug
HEADLINE

4th Time send it back for repairs! IN a Row!

My Cellphone Suddenly just didn't want to start up, I took it to Nokia and they told me They'll send it in. ( I have a contract at Auto Page) After 6 weeks they called me and told me my phone was ready to collect. I went over and saw that my phone was still broken. I told them and after that they send it in again with a Red flag. $weeks past and I recieved my cellphone again.Same problem, no change... They send it in again for 3 weeks and after that again for 3 weeks but with The Third Collect They tried to rip me off with the same model (Nokia E 72) But this phone's buttons were broken. After that I told them this is the last time, and they send it in again with a Black Flag. And I'm still waiting for my cellphone. I don't have an extra phone to continue working on. Nokia told me it would just take 3 weeks then i'll have my phone. Well it didn't!

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