Nokia Complaint
Nokia |
Telecommunications | ||
| BRANCH / AREA | 1035 | COUNTRY | South Africa |
| TIME / DATE | 10:18 Wed 21 Dec | PERSON RESPONSIBLE | |
| CUSTOMER | Christiaanes | View all reports by user |
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| PROBLEM | Damaged Goods |
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| INCIDENT | Tue 16 Aug | ||
| HEADLINE | 4th Time send it back for repairs! IN a Row! |
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| My Cellphone Suddenly just didn't want to start up, I took it to Nokia and they told me They'll send it in. ( I have a contract at Auto Page) After 6 weeks they called me and told me my phone was ready to collect. I went over and saw that my phone was still broken. I told them and after that they send it in again with a Red flag. $weeks past and I recieved my cellphone again.Same problem, no change... They send it in again for 3 weeks and after that again for 3 weeks but with The Third Collect They tried to rip me off with the same model (Nokia E 72) But this phone's buttons were broken. After that I told them this is the last time, and they send it in again with a Black Flag. And I'm still waiting for my cellphone. I don't have an extra phone to continue working on. Nokia told me it would just take 3 weeks then i'll have my phone. Well it didn't! | |||
Relevant content (Last 5 Damaged Goods Problems)
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(( • )) Supplier's response | ||
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