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 Nissan South Africa Compliment

SUPPLIER

Nissan South Africa

INDUSTRY Motor
BRANCH / AREA McCarthy Randburg and th... COUNTRY South Africa
TIME / DATE 16:26 Mon 3 Oct PERSON RESPONSIBLE Wayne and Nthabiseng
CUSTOMER nitab View all reports by user
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INCIDENT Mon 3 Oct
HEADLINE

Pushing sales through service

I finally have a driver's licence and I'm looking at buying a car. I eventually narrowed down which cars I'm interested in and started calling for quotes or deals. I contacted McCarthy Randburg and put through a request on the Nissan website, since the Nissan Micra has really appealed to me, on Friday afternoon and Wayne (McCarthy Randburg) was more than helpful and got back to me with more information this morning just after 9! Then, Nthabiseng from the Head Office also contacted me around 9:15! I'm beyond impressed! And to be honest, Nissan is the only brand which I contacted that has got back to me! At this point, I'm very close to making a final decision and if all goes well on my side, hopefully I'll be driving around Johannesburg with a cute, red Nissan Micra ;)
SUPPLIER'S RESPONSE Nissan South Africa Time and Date 09:55:03 | Tue 4 Oct 11
Hello nitab,

Thank you for taking the time to make us aware of the Service provided to you by Wayne from McCarthy Nissan Randburg and also Nthabiseng and we appreciate this valued feedback.

We want to assure you of our overall commitment to exceed Customer's expectations and we are confident that we will have a long standing relationship with you for many more years to come.

Kind regards,

Jacques Labotsky
Senior Manager: Customer Care

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