Nissan South Africa Compliment
 SUPPLIER |
Nissan South Africa |
 INDUSTRY |
Motor |
| BRANCH / AREA | Gateway | COUNTRY | South Africa |
| TIME / DATE | 10:22 Fri 14 Oct | PERSON RESPONSIBLE | |
| CUSTOMER | vanhuizenv | View all reports by user |
5
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| NATURE | Going the Extra Mile |
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| INCIDENT | Fri 14 Oct | ||
| HEADLINE | Nissan driver for life |
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| During April 2011 I bought a Nissan X trail from Nissan Gateway. They deliver a great service from the word "GO". During August 2011 I received a phone call from a company who did market research for Nissan and at that stage told my wife that for a 20 min feedback regarding 1 or 2 problems nothing will happen. During September 2011 I received a phone call from Nissan South Africa asking regarding the problems. That same day I received a phone call from the workshop manager at Gateway and two days later my Car was in and the problems sorted. This is my second Nissan I bought and just with the service I receive will always go back to them. Thanks for the great service | |||
| SUPPLIER'S RESPONSE | Nissan South Africa | Time and Date | 10:32:09 | Fri 14 Oct 11 |
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Hello vanhuizenv, Thank you for taking the time to make us aware of the Great Service provided to you by McCarthy Nissan Gateway and we appreciate this valued feedback. We want to assure you of our overall commitment to exceed Customer's expectations and we are confident that we will have a long standing relationship with you for many more years to come. Kind regards, Jacques Labotsky Senior Manager: Customer Care |
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